Preparation
Orders are usually shipped within 24 - 48 business hours after receiving your payment.
Transport
Your packages are shipped via DHL Express with a tracking number and delivered against signature.
Delivery times are from 2 to 4 working days in France, in most European countries. Delivery times are between 3 and 8 working days in other countries.
Shipping Costs
The amount of the Delivery Fee depends on the weight and size of the Order and the delivery method chosen by the Customer. In any case, the amount of the Delivery Costs is indicated to the Customer before the Validation of the Order.
We include the cost of taxes and duties in your order, so you won’t need to pay any additional fees if you are located in any of the locations below:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Documentation
Orders destined for countries inside the European Union do not contain an invoice or any other documentation declaring the value of the merchandise. All orders destined for countries outside the European Union, as required by Customs regulations, are accompanied by an invoice declaring the value of the merchandise.
Order Tracking
Once your order has left us, you will receive an email containing a waybill number to track its progress online. You can also follow your delivery by signing in to your account and selecting "My orders"